Effective Date: [01 Oct 2024]
1. Introduction
At ZEDshopsurf ("we," "us," or "our"), protecting the privacy and security of our customers’ personal information is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We collect both personal and non-personal information when you interact with our site.
Personal Information: This includes details such as your name, email address, shipping and billing addresses, phone number, and payment information when you create an account, make a purchase, or subscribe to our newsletter.
Non-Personal Information: This includes data about your browsing activity, IP address, browser type, and device information, collected through cookies and other tracking technologies.
3. How We Use Your Information
We use your information to enhance your shopping experience and for the following purposes:
Order Fulfillment: To process and deliver your purchases and provide customer service.
Website Improvement: To analyze how customers use our site, helping us to improve our products and services.
Marketing and Communication: To send you relevant offers and updates (with your consent).
Legal Compliance: To comply with applicable laws and protect our rights.
4. Securing Your Data
We take the protection of your personal data seriously and use industry-standard security measures, including:
Data Encryption: All sensitive personal information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology during transmission.
Access Control: Access to personal data is restricted to authorized personnel who require it to perform their job duties.
Third-Party Security: We only work with trusted third-party service providers, such as payment processors, that meet high security standards.
Despite our efforts to safeguard your data, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security, but we strive to ensure your information is well-protected.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:
Service Providers: Trusted third parties that assist in delivering services (e.g., payment processors, shipping companies) and are contractually bound to protect your information.
Legal Compliance: If required by law, to protect our rights or to respond to legal requests.
6. Cookies and Tracking Technologies
ZEDshopsurf uses cookies to provide a better shopping experience by remembering your preferences, enhancing site performance, and gathering usage data. You can manage your cookie preferences through your browser settings, though this may affect your user experience on our website.
7. Protecting Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will take steps to delete that information promptly.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. You may also choose to opt-out of receiving marketing communications by following the unsubscribe instructions in any promotional email.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.
11. Contact Us
For any questions or concerns about this Privacy Policy or the protection of your personal information, please contact us at:
ZEDshopsurf Customer Support
Email: zed4wear.online@gmail.com
Phone: [0805 808 805 7]
Address: [Hamnas, Near PJHS School, Ettammal, Puthiyangadi, Madayi, Kannur, Kerala, India, Pin: 670304]